Does your warranty, SLA or LTSA leave gaps before you sign?
BessRe reviews the warranty, SLA or LTSA you already hold, and reports what is missing, what is market standard and where your exposure sits. We sell no hardware: revenue comes only from service contracts, so we have no reason to favour any manufacturer’s account of a failure.
Last reviewed: 2026-09-25
Who we are
BessRe is the party accountable for availability and response time of storage assets in Europe. We sell no hardware, integrate nothing, distribute nothing — our revenue comes only from service contracts, so we have no reason to favour any manufacturer’s account of a failure.
What you send us
Send one warranty, SLA or LTSA to info@bess.re. We will tell you where your exposure lies — and whether an availability engagement makes sense for that site.
What you get
A named report: what is missing, what is market standard, and where your exposure sits.
We judge availability and response time on our own data, commit only to what we can deliver, and stand behind the availability commitments in our long-term service agreements.
Why before you sign
Many manufacturers now have service teams in Europe — for their own product. When a site underperforms, the manufacturer points at the integration, the integrator at the EMS, the EMS provider at the battery, and the O&M contractor at all three. Each party covers a piece; rarely does anyone sign for the whole site.
What you are buying is not outsourced labour. It is a party that signs for the result.
Why an independent review
Your storage asset is Chinese-made. Its availability is our responsibility.
Bound to no manufacturer. When a failure has several possible owners, we say which one — in writing.
Manufacturer escalation, parts channels and a Chinese-speaking front office.
How we charge
Risk assessment — per review.
One-year availability engagements are our entry point.
Send one warranty, SLA or LTSA to info@bess.re.
Frequently asked questions
BessRe sells no hardware, integrates nothing and distributes nothing; revenue comes only from service contracts, so we have no reason to favour any manufacturer’s account of a failure. When a failure has several possible owners, we say which one, in writing.
Send one warranty, SLA or LTSA to info@bess.re. You get a named report: what is missing, what is market standard, and where your exposure sits.
When a site underperforms, the manufacturer points at the integration, the integrator at the EMS, the EMS provider at the battery, and the O&M contractor at all three. Each party covers a piece; rarely does anyone sign for the whole site. What you are buying is not outsourced labour: it is a party that signs for the result.
The risk assessment is charged per review. One-year availability engagements are our entry point.
Repair or Replace? The 2026 EU Compliance & Local Delivery Guide
Repair economics, the compliance map, and local delivery capability — for Chinese BESS manufacturers entering Europe.
Download the whitepaper →